System Operations Engineer

Pharmbills is a leading US outstaffing company working in the fields of healthcare, real estate, finance, accounting and auditing, document management, IT support, and customer service. Our clients are leaders of the IT industry, financial and healthcare holdings. In Ukraine, our teams are represented in Odessa, Kharkiv, Kyiv, and Vinnytsia.

For the last 5 years we have succeeded:

 Scaled the company to more than 400 specialists, and now we plan to triple this figure by the end of 2022;

 Launched an in-house educational academy with American coaches;

 Formed an ecosystem of solutions for high-quality customer service in various business areas.

Now we are looking for a System Operations Engineer.

We are perfectly a match if you have:

• 1+ years of experience in System Administration;
• Basic experience with administration of Windows workstations and servers;
• Active Directory and GPO (group policies);
• Ability to troubleshoot technical issues, perform RCA (Root Cause Analysis);
• Networking concepts (OSI model, physical components) and IPv4 addressing;
• Firewall configuration. Familiarity with traffic rules, NAT, DHCP, DNS;
• Basic knowledge of storage configurations (NAS, SAN, RAID levels);
• Expertise in monitoring daily system performance and responding immediately to security or usability concerns;
• Ability to respond to and resolve incident requests;
• Ability to upgrade systems and processes as required for enhanced functionality and security issue resolution;
• Ability to multi-task, nimbleness, and highly functional within a team environment;
• Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment;
• Strong communication, interpersonal, analytical, and problem-solving skills;
• Excellent interpersonal and organizational skills;
• Self-motivated to improve knowledge and skills;
• A strong desire to understand the what as well as the why and the how of a security incident.

It will be a plus:

• Experience with any of the following technologies: Labtech / Connectwise, Acronis Backups, Sonicwall Security Products, Microsoft Exchange, SMTP, Microsoft SQL Server, Hyper-V, VMware.

Main focus tasks:

• Operational alert handling, troubleshooting, and remediation;
• Addressing security incidents, analyzing and acting on threat alerts;
• Endpoint Protection — deployment and administration of antivirus products;
• Deployment of critical security updates for Windows OS and device firmware;
• Participation in IT Operations project work;
• Perform backups and backup restores to client servers;
• Network scans;
• New product testing.

Jump-start your career at Pharmbills!

More about Pharmbills you can find out in our social networks: Instagram: https://www.instagram.com/pharmbills

Facebook: https://www.facebook.com/Pharmbills

If you have any questions, feel free to contact our recruiter Alyona or write to Telegram: Показать контакты +380676004677 .