Junior Functional/BU Coordination (ID 74599)

WE ARE

Business Unit Coordinators Team who supports SVPs of Client Success, CSLs & Delivery organizations in the company to achieve the company goals, support continuous improvement initiatives, and ensure cross-units communication. Our perfect candidate is a flexible, multitasking, result-oriented, self-organized, independent, proactive person, who enjoys communication with people within the team and cross-company, in love with the operational staff and coordination work, and seek dynamic, fast-changing environment, with a desire to continuously learn and develop him/herself

YOU ARE

• Experienced with administrating business processes or services
• An excellent communicator with Intermediate+ English level (both written and oral)
• Able to balance multiple projects at once and work in a fast-paced, deadline-driven environment
• A person with strong planning/organizational skills
• Client-oriented, proactive, and flexible
• Detail-oriented and a good problem solver
• Initiative and creative

YOU WANT TO WORK WITH

• Process execution according to defined workflows: documents, presentation templates, reports preparation & materials collecting and storing, invoicing, cost verification, revenue and profitability forecast validation with the delivery team, Requesters (CSLs&DDs, sales team) to meet their needs and expectations
• Monitoring processes execution, ensuring achievement of process execution goals
• Supporting CSLs in the team performance tracking and assisting with accounts development: vacancies and market research, account development plan consolidation and actions execution tracking; analysis of financial results and recommendations
• Collecting and storing process-related metrics and data for future analysis
• Educating process stakeholders on process-related aspects: assisting CSLs, DDs with the onboarding of the new subordinate (CSLs, DDs, PMs, CPs)
• Assisting CSLs with the calendar schedule; supporting BU leadership in key organizational meetings, follow-up action items, etc.
• Execution and supporting departments and team-related activities: events organization, team socialization to increase team engagement, team building and team meetings organization/leading
• Supporting with different internal initiatives/events

TOGETHER WE WILL

• Work in a great team!
• Support company growth and operations with excellent services
• Contribute to continuous improvement of existing processes and services to increase value for the service consumers
• Grow expertise on how an IT company works from the perspective of the project, program management
• Boost your skills in operation and administration areas
• Work in one of the biggest global IT companies with Ukrainian roots having a unique corporate culture that combines professional business approach and highest standards of doing business with a strong focus on people development and building trustful relationships