Account Manager (Web and Mobile Solutions Department)

We are looking for a motivated and self-driven person to join one of the most dynamically growing departments, Mobile & Web Solutions. It unites almost 300 professionals in various technologies.

Projects and customers are quite versatile as well: we have a long-term partnership with enterprises but we are also a unit that works with startups a lot. Our active and energetic team gets drive from ever-changing startup environment and an atmosphere of adventures.

If you are ready for the dynamic pace of work, challenges, and the role of customer's best friend in the company, welcome on board!

REQUIREMENTS

• At least 2+ years of commercial experience in sales or account management
• Experience in developing business opportunities
• Experience of working with budgets, marginality, contracts and invoices
• Hands-on experience in business and contract negotiations, in defining business terms in contracts
• Excellent negotiation and problem-solving skills
• High level of self-organization, attention to details
• At least Upper-Intermediate level of spoken and written English

WILL BE A PLUS:

• Commercial experience in project management
• Experience in planning, executing, and successful delivery of projects

RESPONSIBILITIES

• Build, maintain, and develop trustful long-term relationships with customers
• Immerse into escalated issues and conflicts, identify their root causes, and eliminate them, support a Project Manager in resolving the issues
• Compile and issue invoices, acceptance certificates
• Plan, set up, and control key performance indicators, identify deviations and their causes, influence the causes to get projects/account to target
• Identify customer's complementary and supplementary needs, make valuable offers
• Create an appealing and well-structured proposal text description, including demonstrating client focus and business thinking
• Suggest the most reasonable cooperation model, consider constraints, goals, and expectations
• Legal papers review and preparation with necessary assistance from the Legal team
• Ensure that project execution follows legal obligations set up within the legal documents
• Monitor cumulative color indication of financial metrics to improve them through project management methods, alignment, and collaboration with upper management