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Every time you navigate a phone app, read a blog, or get an email about your favorite product going on sale, you know you could’ve done it better? Now is your chance!
Join SupportYourApp as a Technical Writer and embark on the journey with us!
What you need:
- 2-4 years’ industry experience as an effective technical writer;
- Degree in Computer Science, Mathematics, or a related field, or equivalent experience;
- Exceptional command of written English;
- Hands-on experience with workflow tools (e.g. Confluence, Jira, Asana);
- Experience doing research using multiple sources;
- High self-organization and ability to fulfil the commitments;
- Be an assiduous self-learner and have a proactive attitude;
- Understanding of the best practices for formatting articles for the web.
What You Will Do:
- Writing clear, compelling copy for various mediums: company site, ads, blog posts, newsletters, social media;
- Write clear marketing copy to promote our products/services, and inform our community of readers;
- Use SEO guidelines regarding keyword research to increase web traffic;
- Coordinate with marketing and design teams to illustrate articles;
- Research industry-related topics (combining online sources, interviews and studies);
- Write magnetic blog headlines that are click-worthy;
- Ensure all-around consistency (style, fonts, images and tone);
- Proofread and edit blog posts before publication;
- Identify customers’ needs and gaps in our content and recommend new topics;
- Conducting thorough research and interviews.
Benefits:
- Fixed business hours schedule;
- Big and well-equipped office;
- Compensation in USD (Financial and professional growth);
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends;
- SupportYourApp Medical Policy;
- Coffee, tea, season fruit, and vegetables;
- Various sports events and team-building;
- Partial compensation for SportLife membership;
- Corporate Library;
- Occasional business trips.
Who are we?
We are SupportYourApp, leading customer support outsourcing company. We work with 30+ countries and provide BPO solutions to IT companies speaking 40+ languages. There are amazing startups as well as leaders of the IT industry among our clients.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!
Support-as-a-Service company with a focus on the tech industry
больше 500 сотрудников
с 2010 года на рынке
- Офис возле метро
- Корпоративные мероприятия
- Оплачиваемая стажировка
- Удалённая работа
- Гибкий график