Shopkeeper (Department Manager for Living room)

WHY WORKING IN IKEA IS SO MUCH MORE THAN A JOB?

We're a company that cares about the lives of our co-workers. It's important for us that you feel respected, acknowledged, and included and we will be always transparent to you. No matter what position we hold at IKEA, you'll have a variety of benefits. Here are just some of them: 

• We will provide you a fair and attractive salary, support you financially with transportation and meal allowance and provide you free refreshments in our well designed and comfortable IKEA office 
• We believe that each of us contributes to reaching (and exceeding) our goals. That's the idea behind our unique, performance-driven bonus program: One IKEA Bonus. It rewards us for improving our business – together!
• We know that your free time is important so you will provide you additional vacation allowance
• Is there an additional room you would like to refurbish? As an IKEA co-worker, you have discounts on all our products in any IKEA store all over the world
• Your health and well-being are our top priorities, so we provide you private medical insurance and life insurance. We understand that everyone needs help with life challenges and daily demands from time to time. We offer you 24/7 support from external experts if needed with work, personal and emotional issues, or you need legal or financial advice
• There are many opportunities to grow so we will arrange you with a wide offer of online training using our learning platform and if you want to change your career or position, you don't need to change company to change a job – we have many opportunities and examples of our co-workers changing position, location or even country

WHO YOU ARE

You are business-minded and have a passion for selling, reaching your goals and getting the best for IKEA customers. The IKEA values accurately reflect your own values. You enjoy working in a fast-paced and future-oriented environment and get as much out of helping your team achieve and develop as you do of your own achievements.

Your profile:

• Previous experience of working in a customer- and commercial-oriented business.
• Experience of working in a fast-paced environment.
• Experience of actively selling through understanding customers and their needs.
• At least 2 years experience of leading and developing a team.
• Interest in people’s everyday life at home and home furnishing.
• Open to change/highly flexible.
• Ability to make quick decisions and take personal initiatives.
• Ability to prioritise and organise your own work to make efficient use of the time available.
• English speaking and writing skills.

WHAT YOU'LL BE DOING DAY TO DAY

• Ensure you have the right number of competent co-workers in the right place at the right time.
• Make sure that the team is ready and available to serve customers and actively help them to buy.
• Ensure that the shop is in excellent shape as new.
• Ensure that the store is fully and efficiently stocked according to merchandising standards at all times.
• Ensure that the IKEA product range is presented in ways that it inspires and satisfy customers.
• Ensure that your team has all the correct knowledge about the product range in your department and the IKEA services.
• Take responsibility for your department goals by implementing your action plan and follow up the results.
• You and your team actively sales steer to maximize overall sales and long-term profitability.
• You develop your team and its individual members as potential leaders.
• You share the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

ABOUT US

IKEA Ukraine is a part of IKEA South East Europe - an exciting and empowering region with great growth agenda in all countries - Croatia, Romania, Serbia, Slovenia and Ukraine. IKEA South East Europe currently operates 6 stores and we are preparing to open new ones in the nearest future.

We strongly encourage and warmly welcome applications of people of all cultures, backgrounds and experiences because we believe that diversity in IKEA makes us stronger.

Join us now and apply for the position online with your CV in English.