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Dev.Pro — вакансия в Researcher
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Researcher

Dev.Pro
2 года назад
30 июля 2021
Харьков

We invite a Researcher to join our team and work with a major player in the Point-of-Sale domain! For over 30 years, our client has partnered with leading quick service and fast-casual restaurants in employing best-of-breed restaurant technologies to grow their businesses. Through one powerful platform, it delivers an end-to-end suite of purpose-built solutions for quick service and fast-casual brands, franchisees and restaurant managers to effectively manage, control and standardize their processes, while capturing the data insights needed to drive continuous improvement and greater profitability. What's in it for you:

• Be a part of this enterprise project whose customers are leading quick service and fast-casual restaurants in the USA
• Work in distributed teams and communicate with English-speaking clients on a daily basis

Qualifications and experience:

• Upper-intermediate English (including formal)
• Proficiency with PC (MS Office and Excel particularly) and the ability to easily pick up new software and IT tools
• Attention to detail and the ability to meet deadlines
• Good communication and organizational skills
• Structured thinking and ability to prioritize tasks
• Strong analytical skills

Nice to have:

• Basics of SQL
• Basic command line skills
• Experience in fast-food franchises/customer support domain
• Experience working with Jira task tracking tool

Key responsibilities:

• Creating/editing restaurant menu products and promotions (including new items, numbers creation, inventories, recipes and keyboard changes) in restaurant POS databases using the provided interface within the Service Level Agreement (SLA)
• Keeping POS databases up to date and relevant
• Performing checks/testing on newly created or updated menu restaurant products
• Collaborating with QA and development teams in order to provide On Time & In Full (OTIF) service to a client
• Providing necessary information to the related departments by request
• Creating and maintaining relevant documentation

Our benefits:

•  Professional and personal growth: ability to shift your career path, access to English courses, online training programs, webinars, and workshops
•  Healthcare: healthcare medical insurance and healthcare kit (gym, sports nutrition etc.)
•  Fun online activities and team-building events
• 18-20 paid time-off days per year, 5 absence-due-to-illness days and 21 days of extraordinary medical leave per year

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