Technical Support Engineer

Необходимые навыки:

• 1 year of experience in technical support role
• Understanding principles of integration, REST API
• Understanding SDLC
• Upper-intermediate level of English
• Familiar with QA procedures (will be a plus)

Предлагаем :

• A decent level of salary
• Continuous professional competencies development and professional growth opportunities
• Schedule: day (09:00-18:00), night (24:00-09:00), day off
• Paid trainings
• Paid leave 18 days / Paid sick leave
• Comfortable working place (2 monitors, productive tools)
• Very warm and friendly working environment
• Compensation of 50% of the cost of English lessons
• Corporate/ team/ special events
• The opportunity to be part of an international team
• You will be able to test and experiment with a lot of new stuff

Обязанности:

• Manage tickets reported by the customers;
• Investigation of problem;
• Communicate with customers and internal stakeholders