Graduate IT Support Engineer / Manager

Beck & Pollitzer Engineering, a company with 150-year history. Our main profile is the complete turnkey installation and relocation of factories, production lines, machineries, both locally and internationally.

 We are looking for Graduate IT Support Engineer / Manager

 Location – Darftord, UK

Purpose of role

• Provide 1st/ 2nd line IT support to colleagues in the UK and globally
• Support the IT Manager with the implementation of the IT strategy

Main responsibilities

• Primary point of contact for end users for hardware and software technical support.
• Visit business units or site offices to provide hands-on assistance, upgrades or repairs as required.
• Installation and configuration of new computers and laptops, and recording details into the IT register.
• Testing and evaluation of new products or product upgrades.
• Repackaging of approved software to allow for automated deployment to end users.
• Support the development, evaluation, integration and implementation of the IT infrastructure and associated systems within the Company.
• Carrying out research and purchasing approved hardware in line with established procurement guidelines.
• Purchasing printing consumables for the Head office and continually reviewing supplier costs to ensure best value.
• Logging of new equipment, moves and changes in IT register.
• Installation of structured cabling where required at business units and sites offices

Experience and qualifications required

• Experience of 1st and 2nd line support including fixing faults remotely, talking customers through the process etc.
• Good networking skills in particular TCP/IP protocol.
• Experience of installing and configuring of pc hardware 
• Experience of software re-packaging and deployment
• Experience  of Windows operating systems
• Experience of using Microsoft applications including but not limited to Dynamics, Azure, Active Directory and Office 365 (Word, Excel, PowerPoint, Teams, and SharePoint).
• Experience with Ethernet patching and cable management.
• Experienced at managing Company telephone systems (inc VOIP)

Personal characteristics required

• Flexible and happy to travel to company sites
• Strong interpersonal, oral and written communication skills
• Excellent time management skills with the ability to prioritise multiple tasks
• Team orientated individual who is also able to use own initiative

Application:

• Only English CV with salary
• Please refer to the position in the subject

By submitting a resume for the proposed vacancy, you give your voluntary consent to the processing of your personal data specified in the resume, in the manner and in the manner prescribed by the Law "On Personal Data Protection".
 
 See you at the interview!