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As one of the world’s largest fashion retailers H&M offers numerous career opportunities. We believe in our employees’ ability to develop, and support anyone who wishes to take on new challenges within the company. A fast-paced environment with great diversity that’s anything but dull.

 As our team is growing, we will welcome onboard fashion lovers have a sharp eye for business and who know how to inspire and motivate team to achieve great results in the position of:

The job of H&M Department Manager comes with lots of responsibility – and lots of fun.

Your to do list includes:

• Ensure that your department is providing excellent customer service on the store floor, in the fitting rooms and at the cash desk
• Implement and follow up sales activities together with the store team
• Recruit, train, develop and provide feedback to Sales Advisors together with the store management team
• Plan, staff and organize your department to meet business needs
• Ensure profitability through budget planning, follow-up, back office routines and loss prevention
• Set an example for your team and act as a role model

Your skills

 Just like everyone at H&M, we believe you are a sales-minded, social, open, communicative and ambitious team player full of drive and optimism. Your personal qualities should also include:

• Minimum 2 years of experience on a similar position
• Excellent interpersonal skills and an eye for great customer care
• Ability to provide constructive, straightforward feedback and coach your team
• Being organised and able to prioritise tasks based on business needs
• Ability to multitask in a fast-paced environment 
• Planning skills – ability to set goals, delegate work and follow up results
• Strong merchandising skills with the ability to drive business through creativity and extensive fashion knowledge
• A positive and coaching attitude, and a willingness to learn and improve