Поиск работы на robota.uaukraine

Эта вакансия уже завершена

Вакансия закрыта

Operational Support Team Lead

Shell Ukraine / Шелл в Україні
2 года назад
01 июня 2021
Киевул. Миколи Грінченка, 4

Job purpose:

  • Lead Operations Support Team ensuring an efficient system is in place to support the Sales Team to deliver Sales & Operations targets for the whole network by providing professional service in all areas;
  • Monitor all available channels performance against targets and developing plans to address shortfalls and gaps;
  • Be responsible for planning, organizing, directing and providing leadership to achieve Retail Sales Tactical and Strategic objectives across all channels in the Retail Sales business.

Main responsibilities:

Retail P&L performance:

  • Coordinating and controling staff-related costs part of P&L including forecasting, budgeting and planning and supporting other P&L field operations cost (Utilities, Materials, etc.);
  • Contribute to continuous improvement of nonperforming areas and for implementation of corrective actions;
  • Supervise continuous Fuel Volume Forecast aligned with seasonality, competitors’ price, own price, market fuel supply/demand fluctuations, etc.;

Site performance and operational development:

  • Develop, execute and communicate all site operating standards and processes that are aligned with strategy, keeping in mind ease of understanding, implementation and appropriateness of measurement methods;
  • Manage global incentive program for Site staff Supervise all other Site Staff Incentive programs including monthly forecasting and budgeting, formalization, execution of payments, make necessary updates;
  • Manage and develop training programs and processes for site staff;
  • Localize and implement other global and local Op. Excellence initiatives according to the approved plan and schedule (plan, develop, execute and update);
  • Support and development of online resource for efficient cooperation with the sites;
  • Digitalization of business processes;

Internal company cooperation:

  • Define and resolve a wide range of complex situations and problems, interacting with all levels of Company management on matters involving planning, development, implementation and field engagement;
  • Work closely with Network, Finance, HR, CR and Marketing for efficient implementation of different retail programs (maintenance & capex programs, cost saving initiatives, trainings for field personnel, etc.);
  • Provide continuous channel of communication by Business Units (Marketing, CR, HSSE), S&Ops-TMs/Sites-S&Ops ladder in Sales & Operations and people management areas;
  • Lead and manage Active Selling activities including AS scheduling, business case and staff motivation schemes development, communication, tracking and all other related administration;
  • Support GM and Sales & Operations Director with quality analysis and insight on the business and economics;
  • Fully support, develop and/or implement other projects in Op. Excellence and Sales & Operations areas, initiate recommendations on management decisions that make a significant impact on business profitability and growth potential.

Requirements (education, skills and experience):  

  • Mastery in Excel and Power Point
  • Fluency in English is a must;
  • 3+ years of experience in Sales, Marketing or other similar jobs with at least 2 years of successful team management;
  • Strong Team/Project management experience is an advantage; 
  • Strong leadership and communication skills;
  • Strong analytical skills;
  • Valid driving license category B and minimum 2 years of driving experience.
Shell Ukraine / Шелл в Україні — вакансия в Operational Support Team Lead: фото 10
Shell Ukraine / Шелл в Україні — вакансия в Operational Support Team Lead: фото 11
Shell Ukraine / Шелл в Україні — вакансия в Operational Support Team Lead: фото 12
Shell Ukraine / Шелл в Україні — вакансия в Operational Support Team Lead: фото 13

Похожие вакансии по городам:

Похожие вакансии по профессиям: