Senior Business Analyst #9554

PURPOSE OF THE JOB

BA will serve as a liaison between the business and IT communities to help develop mobile app solutions.  In collaboration with Product Owners, Business Partners, UI-UX, vendors and technical teams, BA will analyze the current / future app state, elicit and document detailed requirements, establish feature/epic/story scope, facilitate end product user acceptance. BA will continually seek opportunities to increase business satisfaction, deepen client relationships, and effectively manage customer expectations.

EDUCATION, SKILLS AND EXPERIENCE

The ideal candidate:

•             7-10+ years of professional work experience with the latest 5-7+ years being in a role of Technical Business Analyst, Software Business Analyst, System Architect or similar. Will consider strong candidates with the latest 4-5 year in BA role.

•             Performed typical BA activities: gathering and documenting requirements, writing user stories and epics, refining tickets, defining acceptance criteria, creating flow diagrams (e.g. screens, data, process, sequence, business)

•             Produced typical BA deliverables: User Stories/use cases, Epics, diagrams (data, sequence, business), process models, wireframes, functional and technical specification, BRD/URD, Screen flow/Journey map, UAT/Demo

•             Exhibits strong soft skills typically required in a BA role (e.g. active listening, propose alternatives, communicate complex information, issues, and potential solutions, has strong problem-solving / analytical skills and techniques, strong written and verbal communication skills)

•             Has strong passion for BA line of work and shows curiosity, diligence and integrity

•             Understands business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)

•             Organized, detail-oriented, self-starter with the ability to prioritize work, self-manage and make trade-off decisions

•             Prior experience on the projects with Agile methodologies

•             Able to foster collaboration across disparate, cross-functional teams and to establish and maintain a high level of trust and confidence with colleagues and clients

•             Experienced in interaction with QA teams to triage and prioritize defects and formulate an action plan to closure.

•             Experience with UI Application

•             Experience working in a consumer-based application environment with front and back end exposure

Nice to have:

•             Highly desired to have domain knowledge of the mobile app, general knowledge of the mobile technology and familiarity with iOS/Android features.

•             Familiarity with McDonald’s account at Capgemini

•             Understanding of QSR or retail technologies

•             Experienced with large projects, large number of stakeholders, multi-locations/global footprint

•             Familiar with JIRA & Confluence

PERSONAL COMPETENCIES

• Fast learning skills

• Responsibility

• Result-oriented

• Verbal/written communication skill (phone, email, instant messenger etc.)

• Researching skills

• High loyalty