Junior Tech Support Engineer

NIX Solutions is looking for a Junior Tech Support Engineer (1st Line) to join our team.

RESPONSIBILITIES:

• Assisting international clients
• Sending emails
• Investigating problems reported by a client
• Logging and tracking issues
• Conducting online meetings
• Creating and testing public solutions

REQUIRED SKILLS:

• Upper Intermediate/Advanced level of written and spoken English
• Computer Science education and/or advanced PC user
• University graduate or senior-year student (full-time job)
• Psychological stability and high level of patience
• Able to work overtime and/or on holidays if necessary

NICE TO HAVE:

• Technical Support experience, particularly in PC and network troubleshooting
• QA experience
• Understanding of software development life cycle
• Experience in international exchange programs or working with international staff
• Knowledge of System Administration and Networking
• Knowledge of Oracle SQL

WHAT WE OFFER:

• Interesting challenges and projects
• Continuous professional development
• Professional, friendly, and supportive environment
• Shift work (NO night shifts)
• Competitive compensation
• Comfortable working space with good public transportation
• Legendary corporate parties

If you like to meet new people, to solve their issues and thus making them more happy, then you should contact us and test your skills.

Are you interested? Click the link and fill out the online CV form. We will reach out to you to discuss the details.