Client Onboarding Analyst (Accounts opening/closing)

Citi supports the principles of Diversity and Inclusion and encourages all candidates including candidates with disabilities to apply for bank's open positions.

Responsibilities:

• To manage and control customers’ account opening/closing activity, including keeping customer account opening documentation;
• To be fully aware and comply with applicable local NBU, state regulation and Citibank requirements and policies;
• To provide consultations to internal customers on local banking legislation and questions on account opening/closing/changing activity;
• To control and maintain the proper internal and external documentation on customers’ accounts;
• To maintain the bank’s customers database and other customer related databases;
• To participate in technical projects involving account opening processes;
• To prepare and control NBU/Guarantee Fund and corporate reports
• To support Finance in questions on Regular reporting and on related to ADU maintenance in the systems, checks related set-ups
• To keep and maintain expiring documents database, deferral database and produce appropriate reports for management;
• To perform all required maintenance in corporate systems related to ADU processes (account opening/closing, interests and charges maintenance etc.), including checker role;
• Scanning of account opening packages;
• Signature verification and authority check of customer’s documents related to account opening;
• To coordinate and participate, when required, in testing of Unit’s technical systems upgrades and enhancements; to prepare and control BRDs for system enhancements;
• To take part in development of new Bank’s products and new TTS products implementation in ADU;
• End-to-end statement rendition process control, investigation of issues and complaints related to statement rendition
• Online monitoring of all changes to local regulation related to account opening and timely adjusting of operational processes to those changes to ensure full compliance with regulatory requirements;
• Ensure the implementation, execution of and follow-up control over the subordinated to him department activity on internal control procedures and policies of the Bank and on the implemented internal controls
• To perform other tasks of the employer if needed.

Qualifications:

• Minimum 2 years of experience in banking, experience in account opening of all type of customers is preferred;
• Knowledge in NBU regulations related to account opening, including securities accounts;
• Strong user of MS Office
• Fluent written and verbal English
• Attentiveness to details
• Sense of responsibility
• Team player

Education:

• Higher degree in Economics/Banking/Law