System Administrator

We are looking for responsible and mid-skilled engineers that would join the team of operational specialists that provide help desk support to other departments and would not directly work with the end customers. 

Basic requirements:

• Hands-on experience with System Administration (Server side Linux) at least 1 year

• Good understanding networking principles and protocols

• Experience with different monitoring tools and services

• Understanding of incident response and management processes

Would be a plus:

• Experience with bare metal servers installation from scratch 

• Experience in SQL-based database management and administration

• Understanding of mail protocols (SMTP, POP3, IMAP)

• Experience with DNS server management or installation

• Scripting experience (bash, python, etc)

Responsibilities: 

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization

• Handling and escalation of incidents, participation in on-call rotation

• Participation in software release management cycle

• Support the documentation for the systems and network layers

This potentially will be a 24/7 coverage evenly split between the duty engineers - however during the 24/7 shift formation it would be a 8+1 hour shift normally from 10-19 and 14-23 hours (Kiev time) with off-hours on-call rotation (upon trial period completion).

Successful candidates would also be a part of the incident management team providing initial incident detection, data collection, runbook based resolution (runbooks are basically scripts of common what-to-do’s) and escalation in case if problems rely above their level of expertise. 

We offer:

• Flexible work schedule (40-hour workweek, rotational shift work with potential 24/7 coverage, off hours on-call duty during non 24/7 coverage)

• Flexible vacation schedule (up to 29 business days of paid time off in a year, during first 6 months no (paid) time off can be requested)

• Working remotely is occasionally permitted (pre/post COVID-19: ability to work from home up to 6 days/month; current situation: office attendance for at least 2 days/week).

• Free English lessons

• Free office parking (subject to availability)

• Late night taxis are provided by the company

• Free opening (if needed, but only after the trial period end) and dedicated accountant the candidate’s PE (FOP)

• Full PE tax coverage of revenues created by company’s payments

• Company laptop

• Cozy and spacious office with a kitchen and free coffee and snacks

• A transparent assessment and reward policy with a yearly review

• A flat company hierarchy and employee empowerment

• Global and local team building events: idea incubators, project focus

Project description

For over 22 years, our client has been the industry leader in email deliverability and SMTP relay services. The brand’s name is synonymous with the technology that facilitates the internet’s email engine.  It is the solution that powers transactional emails for thousands of reputed brands.