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Technical Support (Integration Manager)

Playson
2 года назад
25 мая 2021
Киев

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.


Due to the dynamic growth, we are excited to invite Integration Managers with a technical background to apply for the role in our Integration Department. The Integration Management function at Playson is responsible for both a full customer support service of our current partners and the integration delivery of our game portfolio to our new clients.

To succeed in the advertised role, you have:

  •  Proactive and client-oriented person with strong work-ethics
  •  Effective communication skills with a proven ability to troubleshoot
  •  At least upper-intermediate level of proper written and oral English
  •  Strong desire to develop and learn quickly
  •  Knowledge of XML/JSON
  •  Understanding of API protocols
  •  Understanding of TCP/IP, SSH, HTTP
  •  SDLC knowledge
  •  Basic knowledge of QA process
  •  Experience of integration processes
  •  Ability to have obligatory 2-3 remote night shifts per week

Would be beneficial to know:

  •   Knowledge of the iGaming industry
  •   Experience working with Jira and Atlassian stack
  •   QA processes knowledge
  •   Previous experience on relevant position
  •   Experience with monitoring systems
  •   Experience using Scrum/Kanban with basic project management skills
  •   Basic knowledge of any modern programming language (Python, JS, etc.)

The importance of the role is in:

  •  Handling the integration process with the end-point users, our clients
  •  Diagnostics and optimization of existing integrations
  •  Features integration
  •  Integration protocol testing
  •  Second level customer support
  •  Delivering excellent customer service with 5 shifts a week

What you get in return:

  •  Evolve your talents in multiple ways by joining the team of professionals
  •  Coaching and mentorship from senior executives and management
  •  Competitive compensation fixed in USD
  •  Transparent bonus scheme after a successful trial period
  •  Private Entrepreneur formalization 
  •  Full taxation coverage from the company’s side
  •  Remote work
  •  Paid overtimes
  •  Medical Insurance for Covid-19 related situations
  •  Special Life Event financial support
  •  Unlimited paid vacation leave and Ukrainian bank holidays
  •  Unlimited paid sick leave in case of necessity
  •  Development courses/training reimbursement
  •  Online Corporate English classes
  •  Corporate team-building events, corporate parties
  •  Employee Referral bonus program

Sounds like an opportunity not to miss?  Apply today and let’s discuss your professional growth in Playson

Our mission:
Deliver entertainment and satisfaction to the lives of the busy world.

Covid-19 times vs Playson As an Agile Company, we were amongst the first ones in Ukraine to have transferred to remote work in mid-March 2020. Thanks to flawless communication and Scrum processes, we managed to maintain and even increase our productivity whilst working remotely - and we are super proud of that. 

What does it mean for newcomers in Playson?

  • We hire employees for full-time remote work from all over Ukraine.
  • In case you decide to work remotely forever - it is totally fine with us.
  • In case you decide to work in our office in Kiev or occasionally visit it- great news! We have renovated and transformed it to a co-working style so that our employees can have a hybrid choice of work-mode ( mixing work at home and in the office just for a change)
  • During pandemic times we make sure that your first days and weeks in Playson are as convenient as possible:

        - technical equipment is delivered to your home address wherever you are in       Ukraine

        - adaptation and onboarding on an immaculate level will make no difference in joining the company remotely.

Ambitious goals request quick ability to maneuver through changes in the world. Playson is all about that.

Join us today!

Руслан Кравчук

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