Support Specialist (English+SQL+Excel)

Project Description:

It is a project to support corporate business systems which help automate Luxoft internal business operations. There are about 15000 employees in Luxoft spread over different locations in Switzerland, UK, Germany, Russia, Ukraine, Poland, Romania, Great Britain, USA, etc. All of the Luxoft employees are our users. We perform user support (advising, permission control, help with settings configuration) and technical maintenance. We use Service Desk system to handle user tickets for support.

Responsibilities:

• Support of business applications users, deep understanding of applications functionality and related business processes;
• Configuring and automation company's business processes workflow in business applications;
• Support of data integration processes with other corporate systems.
• Other related activities.

Mandatory Skills Description:

Support experience

SQL

Communication skill

Microsoft Excel

Nice-to-Have Skills:

Python

C#

JavaScript or any other programming skill