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Customer support representative

20 000 ₴  
3 года назад
02 марта 2021
Киев

Our Client an iGaming company is looking highly motivated Customer Support Representative (Japanese)

Requarements:

  • Experience in Customer Support Service
  • Perfect spoken and written English (Japanese +)
  • Self-motivation, reliability and ability to work independently
  • Focus on customer needs and good customer service skills
  • High communicative abilities and patience

We offer:

  • Working in a friendly team, favorable for professional growth
  • Opportunity of career development
  • Competitive salary and additional benefits
  • Flexible schedule for students

Responsibilities:

  • Communication with players via live chat, telephone and e-mail in order to create a trustworthy and friendly atmosphere for the clients
  • Making sure clients get the best experience using our brands 24/7
  • Quick, polite and accurate answering-back to customer requests and enquiries
  • Provision of layers with information on all promotions they are eligible for, new games, rules amendments, etc
  • Assisting players with any technical issues they might have with help of technical specialists if needed
  • Close cooperation with product team, suggesting special service improvements for players, based on feedback from clients

Yuliya Bogdanova

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