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Customer support representative
20 000 ₴
Our Client an iGaming company is looking highly motivated Customer Support Representative (Japanese)
Requarements:
- Experience in Customer Support Service
- Perfect spoken and written English (Japanese +)
- Self-motivation, reliability and ability to work independently
- Focus on customer needs and good customer service skills
- High communicative abilities and patience
We offer:
- Working in a friendly team, favorable for professional growth
- Opportunity of career development
- Competitive salary and additional benefits
- Flexible schedule for students
Responsibilities:
- Communication with players via live chat, telephone and e-mail in order to create a trustworthy and friendly atmosphere for the clients
- Making sure clients get the best experience using our brands 24/7
- Quick, polite and accurate answering-back to customer requests and enquiries
- Provision of layers with information on all promotions they are eligible for, new games, rules amendments, etc
- Assisting players with any technical issues they might have with help of technical specialists if needed
- Close cooperation with product team, suggesting special service improvements for players, based on feedback from clients
Yuliya Bogdanova