System Administrator

Infopulse welcomes talented professionals to join our project as a System Administrator ( SCCM ). Our customer TietoEVRY is one of the leading IT services and software providers in the Scandinavian region.

Every day more than five million people in the Nordic region use solutions delivered by TietoEVRY. Through its strong local presence and in-depth technological and commercial insight, TietoEVRY is a driving force for innovation and modernization at its customers.

Areas of Responsibility

As a System Administrator for SCCM, you will be responsible for directly supporting new and existing customers in providing technical support in the MS SCCM 2012/2016/Current branch environments:

• Applications distribution, installation, uninstallation
• OS installation and troubleshooting
• OS and applications updates and patching
• Remote end user support
• OS configuration and settings
• Troubleshooting applications

Qualifications 

• Experience in utilizing the MS SCCM toolset in various customer environments
• Knowledge/Understanding of SCCM platform: Software Updates, Software distribution, Collection Advertisements, OSD
• Intermediate knowledge of scripting and Windows PowerShell syntax
• Intermediate knowledge of Active Directory
• Sound practical knowledge of group policies
• Good technical and analytical troubleshooting skills
• Ability to create technical documentation
• Ability to work independently and take ownership
• Thorough knowledge of supported Microsoft Windows operating systems
• Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities
• Bachelor’s Degree in Computer Science or equivalent industry experience
• Knowledge of Image process (Win7, Win10) configuration, solution using standard tools (WinPE, disk management tools, OSD & Task Sequence within SCCM)
• Experience in troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues
• Minimum 3 years of System Administration and Automation experience on a specified operating system in a 24/7 production environment
• Understanding of networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
• Knowledge of active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
• Experience in installation, configuration, and troubleshooting for Windows-based personal computers.
• Knowledge of basic concepts of public key infrastructure (PKI) security
• Basic understanding of Windows Server roles and services
• Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms
• Experience in installation and configuration of Windows 10
• Experience with managing apps, data security and device security
• Ability to restore files, roll back drivers, and recover Windows 10 devices

Will be an advantage

• Knowledge of Office 365 / Microsoft 365
• Knowledge of Citrix, App-V and Microsoft HyperV technologies
• Microsoft certification in SCCM/Windows10 preferred, ITIL general knowledge