Junior Customer Support Engineer

Are you a young Engineer who would like to grow as a great professional in customer support and software delivery field? If you have Degree in Computer Science or similar field, have experience in SQL query creation and eager to learn new technologies and methods - welcome to MaxBill, a cohesive, diverse and talented team of professionals.

Required skills:

•  Problem solving / investigation skills; 
• Good communication skills; 
• Highly motivated, adaptable personality, eager to learn new technologies and methods; 
• Fast learner, responsible; 
• Intermediate English; 
• Willingness to learn about the entire system in a short time-frame in order to troubleshoot issues.

Background and experience: 

• Bachelor (or higher) degree in computer science or similar field.

Will give you an additional benefit:

• Experience with Oracle;
• JavaScript knowledge.

Responsibilities:

• Manage client interaction following MaxBill standards;
• Execute support requests within planned timelines with the agreed quality;
• Manage internal MaxBill communications to ensure maintenance issues are processed correctly;
• Collaborate within own client's support team and the overall MaxBill support team towards the achievement of MaxBill clients' business goals.
• Collaborative, friendly working environment, and healthy company culture.

Working with MaxBill you will get:

• Professional growth and personal development opportunities;
• Exciting projects with new technologies in a team of outstanding people;
• Paid training, workshops & certifications;
• Sport and meal vouchers compensation, refreshments in the workplace;
• Possibility of remote work and flexible schedule;
• Interesting corporate events and regular team outings.