Senior Talent Success Lead (ID 61465)

WE ARE

SoftServe is a leading technology solutions company specializing in software product and application development and services. Our mission is to be a valuable partner for our clients who represent different domains. We measure our success by our clients’ success.

As a Talent Success Lead, you will be responsible for leading the process of resource tracking all through the location. This is a hands-on role that includes interacting with employees, project managers, and all the company leadership team.

Talent Success Lead (TSL) also manages tools, data, and reporting pertaining to resource management of the company staff, including capability, availability, and data utilization. Moreover, this role works hand in hand with Recruiting in screening prospective resources into each practice.

YOU ARE

• A candidate with a Bachelor's degree or higher
• Having 2 years of experience with facilitation, coordination, scheduling, and managing of internal and external resources or a similar role
• Understanding the IT outsourcing industry well
• Demonstrating a high level of analytical and problem-solving skills in managing complex deployments
• Superior in organizational skills, unflagging attention to detail, and demonstrated a commitment to the accuracy and completeness of the information
• Able to independently manage priorities and resources in a high volume, client-driven environment
• Highly service-oriented and responsive
• Able to negotiate on different Company levels
• Having excellent written/verbal communication skills and well-developed interpersonal skills
• Skilled in?Microsoft Office suite, in particular, Excel, Word, and Outlook
• The one having Intermediate+ English level

YOU WANT TO WORK WITH

• Ensuring Business Growth in Location
• Managing Release to Reserve process, making decisions on the acceptance
• Assuring load, managing tasks assignment for employees in reserve, making dismissal decisions
• Managing the retraining process and internal projects
• Managing reserve cost-effectiveness
• Consulting and supporting company management to ensure the best quality of collaboration with staffing
• Keeping stakeholders updated regarding staffing capabilities in location
• Participation in staffing strategy development for specific projects and positions in their location
• Analyzing reserve quality and amount of available specialists, timely opening of reserve vacancies for the external search for skills that cannot be gained internally, making the decision on hirings
• Recommendations for employees available in reserve for open vacancies by providing extensive information about?the candidate, timely reacting to staffing needs, changes
• Managing potential apprentice needs and track apprenticeship vacancies
• Taking care of employee retention processes in location. Promoting existing processes (rotation, retraining) and creating new ones
• Managing salaries
• Investigating, creating, and applying best practices for staffing speed upon location/in the Company
• Driving initiatives in the Company to improve staffing and resourcing processes

TOGETHER WE WILL

Align the right people to the right projects at the right time!?Join us and you’ll get the best rock team who don’t regret their time, passion, and efforts to make business effective and people happy at the same time.