Billing Manager

Responsibilities

• Searching and negotiation with potential payment partners;

• Negotiating and communication (calls, online meetings) with current payment systems, banks;

• Processing financial partners requests;

• Description of new payment solutions;

• Structuring information about the payment solutions;

• Expansion of the platform functionality (assistance with formulation of technical specifications);

• Setting tasks on the settings of terminals, available solutions and payment methods for various categories of business and industries;

• Regular updating of the categories of supported industries and available payment solutions;

• Monitoring of declines;

• Reporting to management;

• Escalation of billing issues and bugs.

Requirements:

• Upper Intermediate English;
• Being ready to work with customers' complaints and requests for a refund;
• Ability to work in the high-speed environment;
• Strong Customer care skills, going extra-mile for a client;
• Being Responsible, result orientated, a good communicator

We offer:

• Interesting work in the FinTech + Digital Products company;
• Work schedule: 9:00/10: 00 - 18:00/19: 00;
• Startup's flexibility, new interesting project and challenges;
• Experienced team ready to share knowledge;
• Lack of bureaucracy;
• Office in the center of Kiev (2 min walk from Kontraktova ploshcha metro station) with coffee/tea, cookies