Customer Support Manager

The position requires you to work as part of a team, responsible for delivering friendly and informative support through phone, email and live chat channels.

Requirements:

• Excellent spoken and written English, German will be a plus
• Good communication skills
• Responsible and attentive to details
• Quick to learn
• Ability to multi-tasking
• Previous experience in a customer service environment would be a great advantage
• Positive and friendly person

Duties:

• Respond to and provide assistance to customers (calls, chats and emails)
• Resolve problems by applying established policies and procedures
• No cold calls!

We offer:

• Ability to combine employment with studies (flexible schedule - morning, day and night shifts)
• Young, friendly and international team
• Opportunity for career and professional growth
• Competitive and timely salary
• Comfortable office in 5 minutes from the metro
• Corporate library, activities in the office
• Snacks, tea/coffee
• We are considering applicants from all Ukraine
• We provide housing (corporate appartment) and help with relocation.