Associate Consultant

COMPANY BACKGROUND & CULTURE

Korn Ferry is the preeminent global people and organizational advisory firm. Korn Ferry Digital is a section of Korn Ferry business and provides products, tools and solutions to help clients across three key areas: Talent, Pay & Reward, and Engagement & Culture.

Position Summary & key responsibilities

Coordinates processes and delivery of products, training & implementation of services across our portfolio of clients. Provides customer service and proactively maintains client relationships that deliver profitable business. Handles clients’ requests and supports customers through specialized technical knowledge.

• Delivers customer service and manages relationships with clients by understanding clients’ needs and requirements
• Coordinates and communicates the survey activities with the processing center
• Provides support with the creation and maintenance of the reward database, prepares presentations and clients’ reports
• Navigates a wide variety of existing processes, procedures and tracks client information in customer relationship management systems

EDUCATION, EXPERIENCE & OTHER QUALIFICATIONS

• 3 – 5 years’ experience in a professional business environment, preferably in HR or account management
• University degree
• Fluent in Ukrainian and English
• Proactively works to expand knowledge within the area of pay & benefits