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We are looking for omnichanel E-mail Specialist (Retention) with experience in fintech, blockchain, crypto.
Responsibilities:
- Responsible for key conversion points in the marketing funnel.
- Make recommendations backed by data, to improve the post-install communication strategy.
- Manage and optimize existing email and push notification chains.
- Manage and improve analytics to track results and report accurate data for retention campaigns.
- A/B test and continually measure the performance of CTAs, email chains, and push notifications.
- Conduct, analyze, and report A/B test results, insights, and learnings to the Head of Marketing and the wider business.
- Maintain and update performance reports.
- Conduct polls, surveys, and other activities to get product feedback from our users.
- Suggest tools required to manage and measure retention activities.
- Identify and drive incremental revenue from existing customers at key stages of their relationship with us.
- Increase engagement with existing customers to increase repeat transactions and Lifetime Value.
- Manage and deliver bigger/innovative testing ideas that look for both revenue and user experience improvements.
Requirements:
- Experienced in managing retention and conversion optimization with a solid understanding of one to one communication using push and emails;
- Knowledge of messaging platforms like, MailChimp, GetVero, Customer.io, etc.;
- Strong verbal and written communication skills in English;
- Good listening, observation, and learning skills;
- Ability to meet tight deadlines;
- Goal-oriented with demonstrated proficiency with numbers and data;
- Able to work collaboratively across teams;
Тhe Company offers:
- Fixed salary in USD and review once a year;
- Opportunities for professional growth and advancement;
- Paid vacations 3 weeks/year and sick-leaves;
- Comfortable office in the city center, cookies, tea, coffee, etc.
About the Company:
Our customer is a blockchain personal bank that combines the benefits of blockchain with traditional payment infrastructure. The company provides you with а multi-currency payment card and fully-featured banking App. The company registered in London and we have an office in Prague and Kyiv.