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Customer Support Manager (English, Hebrew)

Mindy Teams
3 года назад
15 марта 2021
Киевул. (remote)

If you are a student willing to balance your study and work life, if you want to practice foreign languages or if you are a graduate, young specialist who seeks financial independence and stability welcome to the Mindy Teams.

Mindy Teams (www.mindy-support.com) is a part of international brand Mindy Support with over 2000 people in several offices across Ukraine. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in data collection and processing for machine learning, customer support and marketing support.

Key areas: business process outsourcing, data annotation, machine learning&artificial intelligence learning.

We are currently looking for a motivated and confident Customer Support Specialist with a deep knowledge of English and Hebrew languages.

We offer:

  • Competitive salary linked to UAH / EUR rate

  • Work/life balance and friendly working atmosphere

  • Аbility to work from the office or on remote (flexible hours)

  • Mentorship and career growth opportunities

  • Great atmosphere, championships, events

Requirements:

  • Excellent written and verbal English skills

  • Hebrew Upper-intermediate+

  • Ability to learn fast

  • Customer care experience (would be a plus)

  • The right attitude, accurate, hard-working, attentive to details, and self-organized person

Responsibilities:

  • Deliver high-quality services to our clients around the globe;

  • Answer calls, live chats and emails;

  • Research required information using available resources (Company's CRM);

  • Manage and resolve client complaints;

  • Reporting to a Client

  • Other project support work

You can learn more about Mindy Teams:

  • Instagram (www.instagram.com/mindy_teams_kyiv)

  • Facebook (www.facebook.com/MindyTeams)

We will be glad to see you in the team Mindy Teams!

Olha

Mindy Teams — вакансия в Customer Support Manager (English, Hebrew): фото 10
Mindy Teams — вакансия в Customer Support Manager (English, Hebrew): фото 11
Mindy Teams — вакансия в Customer Support Manager (English, Hebrew): фото 12
Mindy Teams — вакансия в Customer Support Manager (English, Hebrew): фото 13

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