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Вакансия закрыта

Customer Care Representative

9 000 — 12 000 ₴   Flat rate salary + bonuses
Insight Guides, UK
2 года назад
10 апреля 2021
Черкассы

Position Summary:

Insight & ?Rough Guides are looking for detail-oriented Customer Service Travel Representatives to join our team remotely. Our ideal Customer Service Travel Representative is fun-loving and has a work hard, play hard mentality. They will be responsible for assisting customers in taking on travel requests (in written mostly, but sometimes over the phone), gathering the necessary information from customers, supporting customers while they're discussing the details with the expert (booking other services such as hotels, activities and car rentals). Our Travel Representatives get the opportunity help a customer to experience the thrill and excitement of their first amusement park or fulfill their bucket list dreams such as visiting Machu Picchu.?

All you need is:

  • Strong communication skills (English level C1+);
  • Customer-oriented and responsible attitude
  • Well organized
  • Attentive to details
  • Fast learner.
  • Fast laptop & internet connection

?Preferred Qualifications:

  • One year customer service / travel experience preferred
  • ?Must have 100% schedule flexibility 24/7, as we have 3 different shifts per day (5am - 1pm morning shift; 1pm - 9 pm afternoon shift; 9 pm - 5 am night shift)
  • Must have the flexibility to work from home and on site
  • Must have existing high speed internet connection in the residence ?

We offer you:

  • Flexible schedule
  • Competitive compensation
  • Paid intensive training and trial period
  • Great management with no bureaucracy

Yana

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