Customer Support Consultant (English and German)

Passionate about the latest trends in Tech? What if you had a chance to be a part of the world’s leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 23 languages and have the most diverse professional and cultural backgrounds.

Join our team as a Customer Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited? Let’s see what it takes.

Must-have skill-set:

• Fluent German & intermediate English / fluent English;
• Desire to learn, research, and develop;
• Customer oriented and responsible attitude.

Will be a great plus:

• Experience with CRM systems;
• Technical background;
• Experience with native speakers;
• International exchange programs participation;
• Customer service skills and experience.

What you will do:

• always be up to date with the cutting-edge technology;
• apply the latest and greatest customer happiness practices;
• provide omni-channel support (via phone, email, chat, social media);
• communicate with developers and other departments of various IT-companies;
• become a product expert and constantly grow.

We Offer:

• Flexible Schedule;
• State-of-the-art offices (feel it! https://jobs.dou.ua/companies/supportyourapp/photos/). It is considered to be the best workspace in June 2019, according to «The Village»
• Compensation in USD (Financial and professional growth);
• Paid intensive training and trial period;
• Great management with no bureaucracy;
• Good bonuses for referring friends (referral program);
• SupportYourApp Medical Policy;
• Coffee, tea, candy, season fruit, and vegetables;
• Various sports events and team-building;
• Partial compensation for SportLife membership;
• Corporate Library;
• Occasional business trips.

The cherry on top is you’ll get an IT business and support skill set second to none.

Who are we?

We are SupportYourApp, leading customer support outsourcing company. We work with 25 countries and provide BPO solutions to IT companies in 23 languages. There are amazing startups as well as leaders of the IT industry among our clients.

Grab your chance to join them, and send us your CV in English pointing out your outstanding skills.

Visit our website: www.supportyourapp.com