Customer Support Representative

Govitall – is the world’s largest international IT product company in the realm of educational projects and driving successful careers. 

Govitall – is the leading company in its sector. Сustomers from 109 countries give preference to our company’s products so we will not list them all

Now we’re looking for highly motivated individual to join our team in the Lviv office as Customer Support Representative. 

Govitall is a lively environment that will provide you with the opportunity for professional growth, and you will have fun with us along the way. 

What you’ll be doing:

•    Interaction with our clients (incoming line, chats, and e-mails)

 •    Providing a response to customers inquiries, related to the usage of products 

•    Keep established metrics in the sufficient range 

•    Maintaining a positive, empathetic, and professional attitude toward customers

 •    Working in shifts (morning/day/night)  

What do we expect from a candidate:

 •    Excellent English communication skills, both verbal and written 

•    Experience in a relevant position would be a plus  

Conditions of work: Flexible working schedule: 

•    Morning 08:00 – 16:00; 

•    Day 14:00 – 22:00; 

•    Night 22:00 – 08:00; 

•    2 days off per week.

 We offer:

•    5-days working week;

 •    Unlimited professional development and growth opportunities (the company covers the сost of conferences, seminars, courses and other events (including foreign ones); 

•    Free English lessons, corporate library; 

•    Сorporate events and means of entertainment.