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Customer Support Representative

Cleverr
3 года назад
25 февраля 2021
Киевул. Болсуновская, 8

Cleverr is an innovative product company that is passionate about creating the best services and providing to its clients. Our company cares deeply about the results and development. We are young, ambitious, open-minded and ready to expand our team to achieve the highest goals.

Responsibilities:

  • Assisting clients from English-speaking countries 24/7. No cold calls!
  • Working on flexible time schedule that is split to three shifts.
  • Provide assistance by answering phone calls, chatting and via e-mail.
  • Cooperate with other team-players to reach goals.
  • Ensuring customers' satisfaction.

Our ideal candidate:

  • Attentive, stress-resistant, compassionate and caring.
  • Has upper-intermediate to advanced written and spoken English;
  • Can clearly express thoughts and justify it in English.
  • Team-player or can be a part of it.
  • Can analyze different situations and find a solution while being calm.

Will be a great plus:

  • Experience with CRM systems.
  • Experience with native speakers.
  • Customer service skills and experience.

We can offer to you:

  • A comfortable and modern workplace in a 10-min walking distance from Druzhby Narodiv station.
  • Fixed salary and a bonus for your personal achievement.
  • Official employment from the first working day.
  • Guarantee you paid sick leave and yearly 24-day vacation, unpaid vacation and additional 5 days of leave, without a medical certificate
  • Flexible schedule.
  • No dress code - we value your uniqueness!
  • Paid lunches to your taste and extensive menu.
  • English courses in our office (speaking, writing clubs etc.)
  • Opportunity to constantly develop and enhance your skills by internal and external paid trainings.
  • Participate in various team meetings, courses, activities.

Вера

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