experience in supporting web-solutions using LAMP/LEMP-stack;
experience in cloud solutions support;
knowledge of version control system (Git);
experience in mail server administration (Dovecot/Exim);
good command of English is an advantage;
knowledge of PHP, Java Script, Configuration management (Ansible), Monitoring system, manual and automated testing experience is a plus.
good understanding of connectivity and security protocols (HTTP/s, TLS/SSL, certificates, SFTP, etc.);
experience with databases like Oracle, MS SQL is an advantage;
RESPONSIBILITIES:
Deploy and maintenance of software solutions used by company and their third-party components as well.
review, manage and maintain the operational availability of a line of web-oriented services;
maintain and identify risks, issues and opportunities, analyze underlying trends from numerous metrics;
maintain logs and backups;
distribute and deploy updates, patches, fixes provided by the development team;
provide subject matter expertise across operational activities;
report to Project Managers on all services related issues;
provide one-on-one technical support through appropriate communication channels (e-mail, phone, chat) to service users on open issues within scope from identification through resolution;
in the event of a major support issue escalate it to the development team;
perform quality assurance testing of services to ensure proper operation.
WE OFFER:
Official employment;
Flexible working hours;
Comprehensive benefits package including sick pay and annual leave;
English language courses;
50% reduced-price lunches;
Dental services and therapeutic massage in the office;