NOC Engineer

We are looking for NOCEngineer to join Vinnytsia office on a full- time basis.

The NOC Engineer is in charge of the monitoring production environment, reacting to anomaly events, and supporting application-related issues. The working environment is intensive and demands working in 24/7 shifts.

Responsibilities:

• Monitoring of applications on all layers: infrastructure, service, feature, and business
• Escalating issues according to priority 
• Coordinating different teams in order to identify and resolve outages 
• Verify service impact on the users 
• Send out status updates and document all the events 
• Liaising with 3rd party suppliers 

Requirements:

• Intermediate English mandatory
• Good troubleshooting skills
• Basic knowledge of networking, Virtualization, Databases
• Experience in working with monitoring systems (Zabbix, Grafana, Dynatrace, Appdynamics, Icinga, Nagios)
• Good communication skills both verbal and written, a natural aptitude for dealing with people
• Strong delivery orientation (experience in working in B2C environment is an advantage)
• Strong organizational skills with the ability to multitask in order to handle multiple tasks in a real-time environment
• Strong analytical skills, ability to collect and interpret data from various sources
• Ability to assess and prioritize faults and respond or escalate accordingly
• Stress resistance
• Fast-learner

Nice to have:

• Good academic background with a degree or equivalent qualification in Information Technology, Computing or relevant subject
• Experience in Technical support or similar role
• Experience in a system administrator role

We offer all our employees:

• Competitive salary, performance-based bonuses, and flexible working hours
• Social package, including gym membership compensation, medical insurance with dental coverage
• Training programs, certifications, conferences including international events
• Annual salary review
• 20 working days paid vacation and sick leave
• Corporate celebrations, team buildings, and fun activities
• Free meals twice a day, refreshments
• Technical library with option to order books
• Coaching and reviews to support your career development
• Help and support for candidates from other cities
• Possibility to attend local and international professional training and conferences at the company's expense
• Amazing and huge corporate events like this one here
• Working for one of the top social gaming companies in the world
• By the way, you can feel us on Facebook, LinkedIn, Instagram, and Twitter

Playtika - the company of storytellers and coders, artists and data-scientists, explorers and strategists. Since 2010, Playtika has been a pioneer in the games industry. Playtika doesn't just build games. It brings them to life. Fueled by over six terabytes of data daily, their games are continuously evolving journeys, personalized to deliver new challenges and surprising thrills, at every twist and every turn.