Vendor Relations Coordinator

International company CLICK AVIATION NETWORK is being one of the leading flight support services providers with wide network of the representations worldwide. We are engaged in servicing business aviation flights and charter programs and specialize in private jets handling, supervision and flight coordination. Our customers are about two thousand operators from around the world. We successfully target a business aviation market of the Middle East, Africa, Europe, CIS countries and the USA. Click Aviation Network is an equal opportunities employer.

Click Aviation Network is currently looking for a Vendor Relations Coordinator to Support the Travel Manager & Travel Operation Team in vendor contracting globally and maintaining good business relationships with Strategic Partners. Work closely with Travel Manager in building Click database and establishing global agreements for B2B & B2C Strategic Partners.

MAIN TASKS AND RESPONSIBILITIES:

• Handles global vendor contracting both B2B & B2C Strategic Partners:
• Search new potential business partners globally.
• Analyze, negotiate & bid the commercial offers.
• Propose and provide good recommendation to Travel Manager for approval.
• Handles rate loading of Click corporate rate to GDS Travelport Platform.
• Maintains and ensures that Click corporate rate, correctly loaded in GDS Travelport Platform.
• Handles corporate rate issues and concerns as per Click Agreement with the Vendor to raise to Global Sales Account Managers, In-house Sales Manager and etc.
• Maintain good business relationship in both new and existing Strategic Partners for long-term business partnership.
• Enroll Click Aviation with Partners loyalty programme with the registration name of the CEO.
• Maintaining and updating Travel Vendor database with all Click corporate agreements, global suppliers contacts, supplier's platform credentials and rewards loyalty programme.
• Cascade information from to the Operation Team for any supplier's promotion, new supplier's point of contacts, new and renewed agreements.
• Assists Operation Team for sales lead and official requests for rate negotiation and flexible terms and condition.
• Assists Travel Manager for rate negotiations, bidding with suppliers for Events, Flight Tenders and Group hotel bookings.
• Represent Click Aviation Network externally and internally in the best interests of the company.

MAIN OPPORTUNITIES/CHALLENGES:

• High expectations.
• Ability to work under pressure and demands.
• Load volume of works within a short deadline.
• Long and flexible working hours.
• Flexible working on public holidays and weekends.

SKILLS, EXPERIENCE AND QUALIFICATIONS:

Skills (practiced capability/behaviors)

• High organizational skills, ability to priorities
• Excellent decision-making and problem-solving skills
• Excellent Customer Service skills for both internal and external customers
• Collaboration
• Ability to work under pressure and to tight deadlines
• Genuine curiosity about business processes and vendor capabilities
• Creative problem solving
• Strong verbal and written communication
• Competency with basic software like Excel and Google Sheets
• Confidence making presentations and building rapport over the phone
• Excellent standard of written and spoken English, Ukrainian and Russian

Experience

• 3+ years of Hotel Contracting or Vendor Relation, pricing management and / or business development experience
• Track record of outstanding negotiations
• Experience doing market research, competitive analysis, and cost analysis

Qualifications

• Degree in Travel or similar related field
• Travel experience and knowledge of booking system, loyalty programs in travel industry

PERSON PROFILE

• Eagerness to learn new skills, adapt to new situations
• Self-motivated
• Attentive to details
• Creative/Innovative
• Proactive
• 'Can-do' attitude
• Empathetic, team player & warm friendly manner

Shortlisting will be done against required skills, experience and qualifications listed in the Vacancy Notice. Successful candidates will be invited for an English language testing and interview.