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SupportYourApp — вакансия в Customer Support Consultant (fluent German & English)
Вакансия закрыта

Customer Support Consultant (fluent German & English)

SupportYourApp
1 год назад
02 мая 2022
Киев

If communication comes to you naturally, and you have a vast experience in customer relations, we surely have an exciting opportunity for you.

Join our team as a Customer Support Consultant and apply your great language and communication skills in premium support. Get the most agile digitalized training and emerge into technical and business knowledge of a product to provide a seamless experience for VIP customers. Excited? Let's see what it takes.

All you need is:

  • Fluent German and English (C1+);
  • Experience in VIP Customer Support (1+ years);
  • Analytical & Research Skills;
  • Customer-oriented and responsible attitude.

Will be a great plus:

  • Interest in automotive industry;
  • Experience with native speakers;
  • International exchange programs participation.

What You'll Be Doing:

    • Provide support for premium customers via calls and emails;
    • Apply the latest and greatest customer happiness practices;
    • Resolve basic to complex issues for customers of a high-end brand;
    • Become a product expert and constantly grow.

We offer you:

  • Flexible schedule;
  • Fully remote work;
  • Competitive compensation;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • Good bonuses for referring friends (referral program);
  • SupportYourApp Medical Policy;
  • Occasional business trips.

The cherry on top is you’ll get an IT business and support skill set second to none.

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 40+ languages.

Grab your chance to join us, and send us your CV in English, pointing out your outstanding skills!

SupportYourApp — вакансия в Customer Support Consultant (fluent German & English): фото 2

Support-as-a-Service company with a focus on the tech industry

больше 500  сотрудников

с 2010 года  на рынке

  • Офис возле метроОфис возле метро
  • Корпоративные мероприятияКорпоративные мероприятия
  • Оплачиваемая стажировкаОплачиваемая стажировка
  • Удалённая работаУдалённая работа
  • Гибкий графикГибкий график

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