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Key Account Manager / Head of department

address
Киев
contact
Марина

Особенности вакансии

Знание языка

Английский язык

Вид занятости

Полная занятость

Уровень владения языком

Английский (продвинутый)

Сегмент клиентов

Ключевые клиенты

Ikajo International is a global payment processor with 16+ years of professional experience in the industry. We operate in more than 150 countries allowing merchants from all over the world to accept payments online. Within the last couple of years, Ikajo has expanded its presence around the globe and opened offices in the Netherlands, Latvia, Bulgaria, Brazil, Ukraine and Hong Kong. And we never stop at what we have achieved. We are big technology, innovation, and... fun believers.

Tasks:

  • Manage the department of account managers
  • Implement business processes in the department
  • Increase company's turnover and revenues by providing support and follow-up to new and existing customers
  • Work closely with customers to find the best payment options and prices
  • Communicate directly with merchants, prepare documents to close deals, answer all questions and support requests
  • Work closely with internal sales, integration, risk teams to be sure that merchant has all necessary information
  • Maintain close relationship with existing merchants

Requirements:

  • Experience in fintech (not banks) or PSP company is a must
  • Managerial experience
  • Perfect understanding of e-commerce and technical side of using payment cards
  • Experience in working with partners from abroad
  • High level of financial literacy
  • Experience in reviewing contracts, permits, licenses and record keeping
  • Strong communication skills, positive attitude, ability to prioritize tasks in order to meet deadlines, analytical skills
  • Fluent English

We offer:

  • Work at unique international company in one of the fastest growing segments
  • Fair remuneration
  • Professional team
  • Challenging tasks
  • Reporting directly to CEO
  • Professional growth
  • Corporate trainings and seminars
  • Amazing events and team outings on a regular basis
  • Work-life balance
  • Comfortable office with all facilities, fruits and sweets

We stand for our mission and have strict hiring criteria. Working at Ikajo isn't just about making money and growing as a professional. It is also about being part of the Ikajo family.

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