Customer support specialist (German, French)

An international company Aviacontact is looking for the driven people to work in the air travel industry. This is a unique opportunity to explore this sphere having no experience or special skills.

The main requirement to the candidates - German or French on the level upper-intermediate and higher.

Being our employee, you:

• will be able to improve your lingual and communication skills
• get acquainted with travel industry from the inside
• gain practical skills in programs: Podio, Slack, Pure Cloud
• learn about airline rules and procedures

Your responsibilities will be:

• Helping customers to handle issues with the service by answering phone calls, e-mails and chatting
• Communicating with airlines representatives
• Reporting

We offer:

• Schedule: 5/2
• Paid intensive training and trial period
• Office is nearby the metro stations Vokzalna/Olimpiyska.
• Coffee, tea, fruit's days
• Various holiday events and team-buildings

Aviacontact company (www.aviacontact.com) is providing customer support for air travelers since the 2015, once started with only 8 employees. At this moment our staff has grown up to few hundreds people with the average age of 26. Our partners are the leading international travel companies.

We help people fly!