Commercial Activity Specialist for IKEA City Store

About you

You are business-minded, passionate about selling, reaching your goals and getting the best for our customers. The IKEA values accurately reflect your own values. You are interested in people's everyday life at home and home furnishings. Fast-paced and future-oriented environment is your native choice for work.

About the job

Your job is to optimise sales and create sustained long-term profitability by generating more traffic to the IKEA store and IKEA website by using all available internal and external media. You drive the vitality calendar in the store and online. You work in collaboration with the commercial team and local marketing responsible to lead and implement successfully the commercial calendar throughout the store and online. You do this by using your knowledge of the IKEA product range, the local market, competition, IKEA customers and the experience and expertise of your colleagues.

About the assignment

In this role, you will be a part of the Sales & Customer Experience team within the IKEA City Store in Kyiv, and you will:

• Secure a consistent, seamless positive customer experience through all channels by ensuring that your department is always striving to fulfill IKEA customer motivators.
• Lead and communicate the commercial calendar and store activity plan to your store colleagues in a way that motivates them to take ownership for their part in achieving the overall goals.
• Secure the vitality of the IKEA store and IKEA website in all media by working closely with your store commercial team and using good examples from other stores to ensure customers feel inspired to visit the store more frequently.
• Ensure a qualitative and efficient implementation in your store through clear communication and secure that all functions take responsibility for delivering their part.
• Know your local market potential and work with your team and other functions to ensure the IKEA Brand is relevant locally throughout the different sales channels.
• Maintain excellent knowledge of the IKEA product range and services, national priorities, volume commitments and local market conditions. You will use this information to add to, support and drive the store commercial calendar.
• Act quickly on commercial opportunities, changing availability of products and customer feedback.
• Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve the planning of future activities.
• Understand the impact of your actions and activities on the financial results of the store and know which results you have influence over.
• Understand the IKEA social and environmental commitments and know how you can contribute to sustainability.

Your profile

• Business-minded and result-driven with a customer focus.
• Self-reliant and motivated with a proven ability to work as part of a larger team and cross functionally.
• Previous experience in furniture, textile, clothing or food retail.
• Experience of working in a fast-paced environment.
• An interest in home furnishing.
• Skilled in creating a high commercial performance.
• Understand how to work with sales figures and sales goals.
• Experience of setting action plans and setting and following up on goals.
• Numeracy and computer (Excel) literacy and analytical skills.
• Good communication skills.
• Ability to prioritise and organise your own work to make efficient use of the time available.
• Ability to communicate in English.

The IKEA Group is a leading home furnishing retailer. We are a values driven company with a passion for life at home. Our vision is to create a better everyday life for the many people. We have 367 IKEA stores in 30 countries. Join us and discover exceptional opportunities to grow and develop together with us.

Join IKEA now and apply for the position online by 31st of August in English.