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Helpware

Customer Support Agent with French

Helpware

verifiedпроверено

branchIT - разработка ПО


cityКиев

sitehttps://www.facebook.com/helpware.kyiv.team/

  • полная занятость
  • английский
  • французский

Особенности вакансии

Уровень

Middle/Специалист

Район/массив

Подольский район

Подол

Метро

Контрактовая площадь

Знание языка

Английский язык

Французский язык

Helpware is a global company providing outsourcing back-office services with offices in the USA, Brazil, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.

 

We are growing and have an open position of Customer Support Agent with French.

 

Responsibilities:

  • Customer support via email, live chat;
  • Work with information concerning inquiries, confirmations, and complaints;
  • Entering data into a CRM, other online tools, and cloud-based platforms.

 

Skills and Qualifications:

  • Excellent written communication skills in French English;
  • Responsible, deadline driven and result-oriented individual;
  • Excellent problem solving and analytical skills;
  • Experience working with Zendesk, as a plus.

 

We offer:

  • Downtown Kiev location in a modern office (10-minute walk from Kontraktova);
  • Competitive compensation linked to UAH/USD rate;
  • Medical and Life insurance after the trial period;
  • English classes with the native speaker;
  • Business hours: from 10 AM to 7 PM
  • Corporate training and parties.

 

If you have qualifications needed and ready to maintain the required duties on a daily basis, please apply.

 

 

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