Customer Support Agent with French
Helpware is a global company providing outsourcing back-office services with offices in the USA, Brazil, Ukraine, and the Philippines. We help small businesses as well as enterprises to free-up their teams so they can focus on strategic high-value tasks that will move the dial for their businesses.
We are growing and have an open position of Customer Support Agent with French.
- Customer support via email, live chat;
- Work with information concerning inquiries, confirmations, and complaints;
- Entering data into a CRM, other online tools, and cloud-based platforms.
Skills and Qualifications:
- Excellent written communication skills in French English;
- Responsible, deadline driven and result-oriented individual;
- Excellent problem solving and analytical skills;
- Experience working with Zendesk, as a plus.
- Downtown Kiev location in a modern office (10-minute walk from Kontraktova);
- Competitive compensation linked to UAH/USD rate;
- Medical and Life insurance after the trial period;
- English classes with the native speaker;
- Business hours: from 10 AM to 7 PM
- Corporate training and parties.
If you have qualifications needed and ready to maintain the required duties on a daily basis, please apply.