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IT senior support engineer

SBTech

verifiedпроверено

branchIT - разработка ПО

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Контрактовая площадь

cityКиев

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  • полная занятость
  • английский

Особенности вакансии

Вид занятости

Полная занятость

Район/массив

Подольский район

Подол

Метро

Контрактовая площадь

Знание языка

Английский язык

ПО

Microsoft Access

Операционная система

Windows

Серверные технологии

VMWare

SBTech is an industry-leading provider of turnkey online gaming solutions and powers the most successful gaming operators around the globe. SBTech currently employs over 600 professional and experienced individuals - with the number rising daily. Here at SBTech, we allow you to create your own career. Opportunities are only limited by your ability, motivation and imagination - we believe in hiring the best people and providing them with the best tools.

  • Administrate and Maintain IT infrastructure: Including desktop computers, Servers, printers, routers, switches, firewalls, phones, personal digital assistants and smartphones.
  • Installing and configuring computer hardware operating systems and applications.
  • Monitoring and maintaining computer systems and networks.
  • Customer Ticket Processing via ticket system and phone
  • Monitoring logs and various services;
  • Documenting troubleshooting and problem resolution steps
  • Interaction with the development department
  • Help Desk - frontal and remote support to corporate employees
  • Talking staff through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
  • Replacing parts as required.
  • Setting up new users' accounts and profiles and dealing with password issues.
  • Conducting electrical safety checks on computer equipment.
  • Analyse and isolate issue.
  • Monitor networks to ensure security and availability to specific users.
  • Identify user needs.
  • Assign configuration of authentication and authorization of directory services.
  • Software deployment, security updates and patches.
  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Ensure network connectivity throughout a company's LAN/WAN.
  • Responsible on purchasing technical equipment
  • 3+ years of experience in support and maintenance of computer systems, Servers, networks, system maintenance of Windows based operation systems and applications.
  • 3+ years of experience in administration, configuration and control of user access rights, mailboxes, network service.
  • Knowledge Hyper-V
  • Knowledge in VMWare
  • Knowledge in Office 365
  • Knowledge in Windows server 2

    +38XXXXXXXX  показать номер

    008-2016
  • Knowledge in Windows 7-10
  • Knowledge in Active directory - creating users and groups
  • Experience in hardware support of workstations, servers.
  • Team working and multitasking person with excellent communication skills and positive attitude.
  • Proven hands-on experience with administration of Exchange Server and Active Directory
  • Proven experience with Application/IT security monitoring and auditing - a plus.
  • Fluent in English. - Must
  • High availability during non-standard working hours.
  • AWS experience - advantage
  • Google cloud services - advantage
  • Atlassian product knowledge, Jira and Confluence - advantage
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