Customer Service Representative (with English)

You will be responsible for:

• Managing Customers needs over the phone/e-mail
• Resolve Customer requests and responding to questions
• Processing complaints and returns
• Delivering high-quality standard service
• Cooperation with all company departments for efficient and comprehensive customer service
• Providing information about the products

We expect from You :

• Residence in Poland and readiness for a personal meeting
• Having a permanent residence permit with access to Polish job market
• Fluent English (written and spoken) knowledge of French/ Spanish/German would be an asset
• Strong communication and organizational skills
• Having an interest in helping people, being the tactful and polite person
• Strong attention to detail and accuracy
• Being a smart user of MS Office products
• Pro-active, creative and "can-do" positive attitude
• A collaborative team player willing to share knowledge

 We're cool because:

• We have flexible working hours We offer plenty of opportunities for professional growth and extremely positive atmosphere - after all your development and job satisfaction is in our interest :)
• We work with a premium quality product that we produce in our in-house manufacture
• We are a Polish company but a global brand that thinks BIG - we work in an international workplace in cooperation with our global business partners
• We work in a creative office space in the centre of Warsaw and have the second office in Austin, US
• We work hard but play harder, believe in the value of taking time off
• We know how to chill - we have a chill room, game room as well as drumset and other stuff for you to rock on (after hours ;) )
• We provide fresh fruits for that creative brain of yours
• You can have coffee your favourite way - we have it all, from French press to Moka pot and of course an automatic coffee machine
• We organize charity events like Charity Breakfasts to help others
• In our company's bookcase, you can find comics, business books or art books (and a nice place to read on our couches and hammocks)
• We love to help people express themselves :)