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The Live Ops Specialist is the game's expert, in charge of creating, planning, communicating and optimizing the in-game promotions and events for his/her games. Reporting to the Product Manager, he/she aims to boost player engagement and monetization over the game's lifetime by surprising and delighting players every day.
Your main challenges will include:
- Own the Live Operation's planning, clearly defining and setting up the in-game actions and promotions through the required tools
- Collaborate with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games
- Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate their localization and optimize their in-game display
- Analyze, report and continuously aim to improve all in-game actions against targets
- Benchmark and analyze Live ops best practices in the industry
Requirements
- 1-2 years of experience in Games, Operational marketing, online, or consulting
- Excellent analytical skills and full proficiency of Excel/PowerPoint
- Bachelor's degree in Marketing, Economics or a related field; Master is a plus
- Complete fluency in English, both written and orally
Bonus Points
- Experience working on a live game operated as a service
- Basic knowledge of programming languages is an asset (SQL, Python, R, etc.)
- Basic knowledge of Photoshop can be an asset
Profile
- Passion for games on any platform!
- Result-driven and comfortable working in a fast-paced environment
- Able to think on your feet and highly organized
- Customer focused way of working with a keen visual sense
- Combine creative thinking with clear data-driven decisions
Ivanka Chipak