Live Ops Specialist

The Live Ops Specialist is the game's expert, in charge of creating, planning, communicating and optimizing the in-game promotions and events for his/her games. Reporting to the Product Manager, he/she aims to boost player engagement and monetization over the game's lifetime by surprising and delighting players every day.

Your main challenges will include:

• Own the Live Operation's planning, clearly defining and setting up the in-game actions and promotions through the required tools
• Collaborate with the Product Manager & game stakeholders to define the promotions and event strategy in the Live games
• Define the communication strategy inside the game: work with marketing and artists on asset creation, coordinate their localization and optimize their in-game display
• Analyze, report and continuously aim to improve all in-game actions against targets
• Benchmark and analyze Live ops best practices in the industry

Requirements

• 1-2 years of experience in Games, Operational marketing, online, or consulting
• Excellent analytical skills and full proficiency of Excel/PowerPoint
• Bachelor's degree in Marketing, Economics or a related field; Master is a plus
• Complete fluency in English, both written and orally

Bonus Points

• Experience working on a live game operated as a service
• Basic knowledge of programming languages is an asset (SQL, Python, R, etc.)
• Basic knowledge of Photoshop can be an asset

Profile

• Passion for games on any platform!
• Result-driven and comfortable working in a fast-paced environment
• Able to think on your feet and highly organized
• Customer focused way of working with a keen visual sense
• Combine creative thinking with clear data-driven decisions