Эта вакансия уже завершена
Aspire Global is a leading international online gaming company.
.
Responsibilities:
- Research and report issues found on the production environments (High Priority Issues)
- Provide Tier 3/4 services for support center and third-party integrators
- Monitor, and be responsible for the progress of all issues/bugs reported
- Interface with various Departments, R&D and Customer Support groups to address product issues in complex environments
- Maintain good internal and external customer communication, provide high level of support and minimize escalations to R&D
- Prioritize daily missions/tickets and manage critical escalations
Requirements:
- Strong understanding of web and web-related technologies and Client/Server applications - Must
- 1-3 years' experience in manual web testing or 3rd/4th level support position - An advantage
- Bachelor's degree in Computer Science / Software Engineering (or similar)
- Experience with Web debugging tools - An advantage
- Previous experience in SQL
- 24/7 availability in case of critical issues (on call duty)
- Strong troubleshooting and problem solving skills
- Excellent verbal and written communication skills in English
- Service Oriented and good communication and interpersonal skills
- Hard working, responsible, meticulous, detail-oriented, independent
What will Aspire Global give to you?
Cool office based in the city center of Kyiv
Fruits & biscuits
3 weeks in-depth initial training so you can hit the ground running with confidence
Private health insurance
An opportunity to grow professionally within one of the biggest iGaming companies in the world
Анна