star

Опубликовано 5 дней назад

Support agent for Call-Center in English

17500 грн.

GVO

verifiedпроверено

logo

branchIT - разработка ПО

cityХарьков

sitehttps://gogvo.com

  • полная занятость
  • английский
  • русский

Особенности вакансии

Уровень

Middle/Специалист

Знание языка

Английский язык

Вид занятости

Полная занятость

Requirements:

  • Minimum 1-year of Customer Support Service experience;
  • Fluent and literate English ( advanced level) and Russian (native) is a MUST;
  • Minimum 1-year of Customer Support Service experience;
  • Excellent customer service skills - ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious;
  • Ability to understand customers' problems and offer a perfect solution;
  • You are an experienced PC and Internet user. Being a technical expert is not mandatory, but you should be able to grasp technical issues and understand their impact on the service being delivered to customers;
  • Ability to present ideas in user-friendly language;
  • Ability to self education and constant structuration of the received knowledge.

Duties:

Effectively exceed customer expectations when answering inbound calls and tickets/chats in a professional and timely manner.

Conditions:

  • The schedule is 5 pm - 1 am (evening shift) Monday-Friday. Company pays for cab.
  • Free tea & coffee, fruits, cookies.
  • Official employment and salary;
  • Vacation 15 working days.

 

Send your CV in English ONLY.

 

 

Пожаловаться на вакансию