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Support agent for Call-Center in English

17500 грн.

GVO

verifiedпроверено

branchIT - разработка ПО

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cityХарьков, метро Ботанический сад

sitehttps://gogvo.com

  • полная занятость
  • английский
  • русский

Особенности вакансии

Уровень

Middle/Специалист

Вид занятости

Полная занятость

Знание языка

Английский язык

Our products literally used by millions of people across the world.

 

Requirements:

  • Minimum 1-year of Customer Support Service experience;
  • Fluent and literate English ( advanced level) and Russian (native) is a MUST;
  • Excellent customer service skills - ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious;
  • Ability to understand customers' problems and offer a perfect solution;You are an experienced PC and Internet user. Being a technical expert is not mandatory, but you should be able to grasp technical issues and understand their impact on the service being delivered to customers;
  • Ability to present ideas in user-friendly language;
  • Ability to self education and constant structuring of the received knowledge.

 

Duties:

Effectively exceed customer expectations when answering inbound calls and tickets/chats in a professional and timely manner.

 

We offer:

  • 5 pm - 1 am (evening shift) Monday-Friday. Company pays for cab.
  • Tea & coffee, season fruits, sweets
  • Coffee machine
  • Restroom
  • Own kitchen
  • Corporate events
  • Official employment and salary
  • Paid leave - 15 working days per year
  • 5 paid sick days

 

 

Send your CV in English ONLY.

 

More info at: https://jobs.dou.ua/companies/gvo/

 

 

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