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Digital Services Engagement Manager (Norway/Sweden markets)

Infopulse / Инфопульс


branchIT - разработка ПО


Политехнический институт

cityКиев, місто Київ

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phone+38 (xxx)xxxxxxx показать


  • полная занятость
  • английский

Особенности вакансии


Senior/Старший специалист

Вид занятости

Полная занятость


Соломенский район


Политехнический институт

Управление проектами / продуктами


We are looking for social and creative team players with an innovative, business oriented and enterprising mindset. If you are not afraid to take on a challenge, we will provide the best possible support to make sure you will succeed.



We offer you the opportunity to play a key role in our professional and ambitious team and the challenge to accelerate growth within Europe.


Responsibilities for Digital Services Engagement Manager position will include (but are not limited to):

Holding end-to-end responsibility for the client relations including the following:

  • Digital Services engagement development including but not limited to: Web and Mobile application development, Artificial Intelligence (AI) projects: chatbots, machine learning, deep learning, Big data and Analytics, etc.;
  • Emerging technologies engagement development (VR, AR, Cognitive, RPA, IoT);
  • E-commerce development projects (example: EPi Server);
  • Digital Transformation projects and services development;
  • Customer Experience consulting services;
  • Cloud transformation services and projects;
  • Mobility solutions development;
  • Ensuring client satisfaction and managing client expectations;
  • Promoting Infopulse positions inside the client organization to develop fruitful "win-win" cooperation between the companies;
  • Processing all issues and escalations if any appear from the client's side;
  • Managing financial part of cooperation (rates, contractual positions, costs, budgets, etc.);
  • Control of contracting and invoicing processes;
  • Responsibility for P&L in their accounts.

Active participation in pre-sales and business development activities:

  • Managing bidding process in Digital Services;
  • Participating in meetings and presentations to win new clients.

Performing supervision over projects and deliveries portfolio:

  • Ensuring effectiveness of delivery process including proper usage of methodology and tools in the outsourcing team;
  • Processing issues escalated by the team;
  • Responsibility for proper reporting;

Managing outsourcing team:

  • Responsibility for the delivery team staffing according to the client needs;
  • Performing regular evaluation of the team members including salary revision;
  • Ensuring people management and promotion from Infopulse.

Successful candidates should have the following required competencies / skills:

  • Proven successful experience in managing teams of 30+ engineers in software and product development and consulting;
  • Experience in E-commerce solutions development, integration and implementation is a great plus;
  • Having adopted and being familiar with modern technologies and trends: Machine Learning, Internet of Things, Cloud Technologies, Data Analytics, Blockchain;
  • Good understanding of project management and software development processes (including modern Agile approach), Enterprise Applications landscape, Digital transformation topics;
  • Strong communication and presentation skills;
  • Advanced leadership and people management abilities;
  • Proactive, result oriented personality, ability to think "outside of the box";
  • Strong commitment to producing business values for both Infopulse and the client;
  • Fluent English;

Good Swedish/Norwegian would be a very big advantage.



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