Опубликовано 2 недели назад

Telecommunication, Service Product Specialist

branchТелекоммуникации / Связь


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  • полная занятость
  • английский
  • русский

Telecom, Service Product Specialist





  • Understand NI/Care Services requirements in customer tenders (Request for Proposals i.e. RFPs) and define Services scope.
  • Prepare NI/Care Services sales proposal as response to customer tenders.
  • Define and document technical customer solution, respond to technical sections of tenders, and prepare costing/pricing.
  • Responsible for developing sales cases during sales phase as per Market requirements
  • Ensuring efficient scoping and costing and lucrative value proposition creation and communication to stakeholders.
  • Acts as a business level contact towards Customer and sales organization.
  • Supports together with other Services Solution Managers/SSL and Solutions Architects/Consultants solution/s to be proposed to the Customer.
  • Responsible for scoping and cost analysis, estimation and benchmarking.
  • Responsible for Service Catalog update process: initiation, creation, update and reporting for relevant Service Businesses as per Regional agreements
  • Performs risk analysis of the proposed solution. Acts as key bridge between sales and delivery phase to identify and manage risks and assure customer satisfaction.
  • Provide inputs for services margin during negotiations with a clear value based pricing rationale.
  • Provides relevant service documentation in customer solution creation and negotiation
  • Provides handover deliverables as part of PTA




  • Service Product Management
  • Service Solutioning
  • Knowledge of Radio Access/Microwave
  • Experience in project deployment/field experience/Care Program Management would be an added advantage
  • Customer Business Understanding
  • Customer Handling
  • Processes and Tools
  • Risk management
  • Cost & Profitability
  • Solution Selling
  • Bid capability
  • Team Resource managing capability
  • Flexibility to work beyond working hours and stretch to meet deadlines.
  • Fluency in English Language


Education background:

B. E/ B Tech/ Masters in Electronics/Communication/Electrical/Telcom/IT

Experience of 8--12 years actively involved in Telco/IT project planning/implementation



  • Positive Attitude
  • Customer focus
  • Serving mindset
  • Team player
  • Delivering Quality and Results
  • Learning and Discovering
  • Innovation oriented
  • Applying Understanding, Knowledge & Expertise


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