Head of Lean process management unit

Key Responsibilities:

Strategy and Development:

• Contribute to the creation and implementation of best practice Lean vision, strategy, policies, processes and procedures to aid and improve operational performance;
• Contribute to new business initiatives and projects and review and communicate the impact on Lean activities.

General and Task Management:

• Develop a robust continuous improvement strategy in partnership with the Management Team and key business stakeholders;
• Implement and support cultural change across the organisation and drive business improvement;
• Provide project management, analytical and research skills and expertise;
• Develop, deliver and support delivery of business improvement change initiatives. Develop and contribute towards improvement standards in line with best practice;
• Provide expertise, professional advice and guidance to the business in business improvement, drawing from proven industry practice and methodologies;
• Report on progress of projects, understanding the risks, dependencies, budgets, resourcing, issues, critical milestones and forthcoming pipeline, and actions necessary to ensure success;
• Define, develop and publish business improvement process documentation to reflect best practice;
• Undertake business process analysis, statistical analysis for improvement projects and to support wider change;
• Lead, define and develop continuous improvement activities designed to improve performance, such as the planning and running of lean events;
• Attend various meetings and action/communicate instructions;
• Produce written reports and make presentations;
• Undertake continuous training and development;
• Perform root cause analysis and resolve problems;
• Identify business improvement opportunities within the organisation;
• Conduct risk assessments of processes and tasks in the department.

Required skills:

• Master Black Belt in Six Sigma or equivalent qualification;
• At least 5 years of relevant work experience in a bank / NBFC / Credit Card company;
• Experience in consumer/ retail banking;
• Good knowledge and understanding of processes and projects;
• Strong analytical and problem solving skills;
• Advanced knowledge of MS Office;
• Excellent Communication and presentation skills.
  

We offer:

• Comfortable office in the city;

• Working in one of the biggest and most innovative Bank of Ukraine;

• Opportunity to improve language skills;

• Competitive salary;

• Career and professional growth;

• Unique working environment with variety of knowledge sharing opportunities;

• Work-life balance approach and healthy lifestyle programs.