Customer Support Specialist / Web Content Manager
our promotional marketing company is looking for a Web Content Manager and Customer Support Specialist who can assist clients with product issues and help to maintain a high customer retention level .The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
our project 'Sovaluxe.com' is a premium online property marketing service which is still under construction and will be operated in different countries. we expect from our customer support to:
- Manage website users account.
- Add new data and update existing data on our website.
- Maintain our client's data.
- Respond to our client's feedback.
- Search and collect data which we need to use in our database
Good knowledge of reading, speaking of English.
Good knowledge of working with internet.
basic knowledge of Microsoft office
basic knowledge of Microsoft Windows
basic knowledge of photo editing.