Эта вакансия уже завершена
DGN Games brings the pinnacle of casino gaming technology to the hands of our players by delivering super web & mobile experiences.
DGN Games is a truly global company which employs the combined strengths of a multi-cultural team spread across four continents.
We base our continued success on a combination of state-of-the-art technologies, in-depth knowledge of the gaming industry and a variety of top-notch gaming content.
The end result? A high-end gaming experience like no other.
www.dgngames.com
Requirements:
- 1+ years of work experience in customer support/service
- Excellent communication, analytical, research and troubleshooting skills
- Problem-solving skills and the ability to work with a large amount of data from different sources
- Customer-focus and service orientation
- Ability to work independently and put proper priorities
- Written English (no lower than B2) is a must
Will be a plus:
- Sales and high-value customers communication experience
- Basic understanding of SQL, experience with helpdesk systems
Responsibilities:
- Conduct a thorough investigation of possible production issues
- Identify and escalate issues/bugs to the appropriate team when needed
- Show a positive attitude, even when faced with misplaced criticism or frustration
- Handle and resolve customer requests and application related issues
You'll also find here:
- Challenging tasks, opportunity to influence the quality of the product
- Good experience developing leading-edge, cross-platform, 24?7 consumer applications and services that have touched millions of people
- Salary is determined by the results of the interview
- Interesting long-term project using cutting-edge technologies
- An individual program of development
- Work in a comfortable office
- Progressive system of salary, regular salary review, financial stability
- Career planning and regular performance reviews
- 24 calendar days of paid vacation, paid sick leave
- Medical insurance, sports compensation
- Free English lessons
Natalia Vinnytska
ONSEO is a space in which new projects, opportunities and products.
больше 500 сотрудников
с 1992 года на рынке
- Курсы иностранного языка
- Офис возле метро
- Регулярный пересмотр зарплаты
- Компенсация спортзала
- Компенсация обучения