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Опубликовано 4 дня назад

Account Manager / Client Success Manager (IT)

Rademade

verifiedпроверено

logo

branchIT - разработка ПО

cityКиев

contactZhanna Manzyk

phone+38xxxxxxxxxx показать

sitehttp://www.rademade.com

  • полная занятость
  • английский

Established more than six years ago, Rademade company specializes in creating online marketplaces (http://ru.wiki.rademade.com/), SaaS, CRM, mobile apps, complex e-commerce projects, etc. At the moment over 80 projects were successfully delivered for the USA, Australia and CIS market.

We are looking for strong and experienced Client Success Manager, who can help our clients to reach their goals.

 

Requirements:

  • English level - upper intermediate at least

  • 1+ years of experience in Account Management

  • Desire to build a long-lasting and strong partnership with clients

  • Customer-centric and result-oriented person

  • Experience of working with international customers

  • High level of responsibility

  • Excellent communication skills and negotiation skills with a focus on listening and asking the right questions

  • Supporter of Win-Win approach

 

Will be a plus:

  • Experience in IT industry

  • Understanding of software development

  • Understanding of Agile methodology

 

Responsibilities:

  • Conducting regular feedback sessions with clients and maintaining a high level of their satisfaction

  • Sending time reports to clients and invoices

  • Managing all financial questions

  • Controlling accounts receivables and collecting overdue debt

  • Documents management

  • Working with CRM

  • Help with the organisation of clients workshops and team building events with them

  • Up Sale

 

We offer:

  • Communication with clients from all over the world

  • An opportunity of rising to interesting challenges with international business cases for professional and personal growth

  • Working in a team of professional enthusiasts

  • Career growth opportunities and Internal Education

  • Freedom in decision-making

  • Coffee and tea, cookies, table soccer

  • Corporate events and team buildings

  • Office 10-minute walk from Kontraktova Ploscha metro station

  • Comfortable workplace

 

If you recognize yourself in the description above, send us your best CV without hesitation.

Further, you'll have an interview with our HR manager (via phone).

Next step is an interview, where you'll be given a small test task to deal with.

We hope you to be inspired and to inspire us.

In case of success be ready to get our job offer.

 

Come on, Join our dream team!

 

 

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