Опубликовано 1 день назад
Customer Care Representative
- Fluent English (B2 is a minimum);
- Business communication skills;
- Strong desire to work and constantly develop your skills and knowledge;
- Ability to learn fast;
- Basic knowledge of MS Office;
- Being a team player;
- Experience in customer support and communication with native speakers will be a plus.
- Maintaining a positive, empathetic and professional attitude toward customers, colleagues and partners at all times;
- Communicating with customers and partners by calls, chats, emails and messages;
- Providing partners with assistance related to orders;
- Promptly process orders, applications and resolve client's requests;
- Providing feedback on the efficiency of the customer service process;
- Ensure customer satisfaction and provide professional customer support;
- No cold calling.
What we offer?
- Office in the center (Podol);
- Communication with native speakers on daily basis;
- A free training opportunity and English classes with native speaker;
- Paid probation period;
- Ability to choose the working schedule that suits you best (morning 7:00- 15:00; day 15:00-22:00; night- 22:00- 7:00);
- Competitive and timely salary + up to 25% KPI;
- Ability to raise your fix every 6 months;
- Additional bonuses for cross-sells and up-sells;
- Bonuses for referring friends;
- Team buildings and corporate parties;
- Medical insurance;
- Official employment;
- Fruit and sweet days in the office;
- Paid vacation in 1 year;
- Corporate library;
- Free tea/coffee and cookies.
Looking forward to see you in our team!
Instagram page: We are the best backup
Facebook page: Wentrumcompany
YouTube page: Wentrum Live
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