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Опубликовано 1 неделю назад

Customer Care Representative

13500 грн.

WENTRUM, ООО

verifiedпроверено

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branchIT-консалтинг / Услуги / Производство оборудования

cityКиев

contactЯрослав Вороньков

phone+38xxxxxxxxxx показать

sitehttp://www.wentrum.com

  • неполная занятость
  • английский

Requirements:

  • Fluent English (B2 is a minimum);
  • Business communication skills;
  • Strong desire to work and constantly develop your skills and knowledge;
  • Ability to learn fast;
  • Basic knowledge of MS Office;
  • Being a team player;
  • Experience in customer support and communication with native speakers will be a plus.

 

Main Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers, colleagues and partners at all times;
  • Communicating with customers and partners by calls, chats, emails and messages;
  • Providing partners with assistance related to orders;
  • Promptly process orders, applications and resolve client's requests;
  • Providing feedback on the efficiency of the customer service process;
  • Ensure customer satisfaction and provide professional customer support;
  • No cold calling.

 

What we offer?

  • Office in the center (Podol);
  • Communication with native speakers on daily basis;
  • A free training opportunity and English classes with native speaker;
  • Paid probation period;
  • Ability to choose the working schedule that suits you best (morning 7:00- 15:00; day 15:00-22:00; night- 22:00- 7:00);
  • Competitive and timely salary + up to 25% KPI;
  • Ability to raise your fix every 6 months;
  • Additional bonuses for cross-sells and up-sells;
  • Bonuses for referring friends;
  • Team buildings and corporate parties;
  • Medical insurance;
  • Official employment;
  • Fruit and sweet days in the office;
  • Paid vacation in 1 year;
  • Corporate library;
  • Free tea/coffee and cookies.

 

Looking forward to see you in our team!

Instagram page: We are the best backup

Facebook page: Wentrumcompany

YouTube page: Wentrum Live

 

 

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