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Опубликовано 3 дня назад

Technical Support Specialist

ProSteer Group

verifiedпроверено

logo

branchИнтернет

cityЛьвов

contactІрина

sitehttp://gsmserver.com.ua/

  • полная занятость
  • английский

ProSteer Group is a team of professionals with a more than 15-year experience.

 

 

Our company hosts different teams that work on offering various web development solutions, graphic design and marketing solutions, international sales & e-commerce projects (software/hardware mobile servicing solutions, tools & equipment for electronics engineers, spare parts for cell phones and other electronic devices, automotive electronics, etc.)

 

 

Requirements:

  • Work experience in client technical support
  • Higher education degree (degree in engineering preferred)
  • Service center manager experience
  • Knowledge of basics of radio engineering, soldering equipment
  • Advanced computer skills
  • Analytical mindset
  • Intermediate English (B1)
  • Effective self-organization skills, disciplined approach, resilience
  • Excellent communication skills, ability to communicate with clients
  • Knowledge of 1C at the user level (basic)
  • Knowledge of Spanish will be a plus

 

Main Responsibilities:

  • Provide technical support to customers
  • Process orders
  • Provide technical support to company employees
  • Handling returns

 

We offer:

  • Great comfortable office, green zone for rest or sports
  • Free secure car parking place
  • 20 days of paid vacation, paid sick leave
  • Working hours: MON-THU: 9-18:00, FRI: 14-22:00 (working Saturdays and National holidays - in alternate mode)
  • Bonuses and other perks (table tennis, volleyball, street workout)
  • Training and conferences
  • Corporate English courses

 

https://gsmserver.com/

 

 

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